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Inovaware and Toshiba Engineering Forge Alliance to Deliver Billing Solutions to Japanese Service Provider Market
TOKYO--(BUSINESS WIRE)--July 3, 2001--Inovaware Corp., a leading
supplier of billing and customer lifecycle management software,
announced that it signed an agreement with Toshiba Engineering
Corporation, a provider of systems integration, application
development and technical consulting.
Under the terms of the agreement, Toshiba Engineering will provide
end-to-end distribution and support of Inovaware's PRISM(TM) billing
and customer care solution and its Resolve(TM) helpdesk. PRISM and
Resolve form the basis of Inovaware's Synchronized Business
Infrastructure(TM) (SBI), a business framework that allows service
providers to quickly price and rollout new services, profitably manage
customers and partners, and support explosive customer growth.
Inovaware and Toshiba Engineering will engage in joint sales,
marketing and development activities targeted at the Japanese service
provider and communications markets. Both companies have already
invested significant resources to conduct sales and technical
training, and the collaborative effort has resulted in a new client,
Web Online (WON). WON is an ISP, Virtual ISP, and ASP that services
consumers, resellers and enterprise customer throughout Japan. Toshiba
will provide WON with PRISM implementation, system configuration and
consulting services.
``While Japan faces hurdles in developing its e-commerce industry,
it has also rapidly become one of the world's hottest markets for
Internet-related ventures,'' said David Keuning, Inovaware's vice
president, Asia-Pacific. ``With Toshiba, we have the partnership,
commitment and expertise to address the growing demand for flexible
billing and customer management solutions in Japan.
A recent report released by Japan's Ministry of Public Management,
Home Affairs, Posts and Telecommunications indicates that the number
of Internet users in Japan grew 74 percent to 47.08 million in 2000.
As the popularity of Internet services that fuel Japan's New Economy
increase, Inovaware has continued to scale its presence in the country
by hiring new employees, expanding its sales channels and allying
itself with key partners.
Key partnerships with leading companies such as Toshiba
Engineering are critical for Inovaware as the company continues to
expand into new markets, enabling it to gain valuable insight into
technology trends abroad, and helping to facilitate bilateral
communication between the company and its international customers.
About Toshiba Engineering Corporation
Established in 1959, as a wholly owned subsidiary of Toshiba
Corporation, Toshiba Engineering is a leader in the fields of
Information Technology and Plant Engineering. The company's IT
Business Group works with clients in solving their networking,
intranet, and internet needs with multiple and varied platforms,
computer and business equipment. The company's Plant Engineering
Business Group offers a complete range of turn-key services to energy
and industrial plants encompassing consulting, site survey, designing
and engineering the architectural, civil, mechanical, and electrical
work. Toshiba Engineering is headquartered in Kawasaki, Japan and has
nearly 5,300 engineers and staff in more than 80 sales offices and
maintenance service stations strategically located throughout Japan.
About Inovaware
Inovaware Corporation is a leading business systems provider for
the Internet industry. With clients in over 30 countries worldwide,
the company provides advanced billing and customer management software
to ISPs, ASPs, broadband services, content providers and other next-
generation communication and service providers. Inovaware's
Synchronized Business Infrastructure(TM) is the only framework that
integrates separate customer-centric operations such as billing,
customer management and helpdesk processes into one centralized
system-lowering overall cost and time-to-implementation. The company's
customers include financial news provider Morningstar, Inc.; web host,
salesforce.com; project collaboration ASP eRoom Technology, Inc.; and
NTT DoCoMo's NetTime Corporation. More information about Inovaware and
its product offerings can be found at the company's Web site,
www.inovaware.com.
Contact:
Inovaware
Michel Floreani, 808/539-3916,
press@inovaware.com
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